FREQUENTLY ASKED QUESTIONS
London Cabs fares and tips
All our cabs accept payment by credit or debit card, and there is no surcharge on the taxi fare for card payment. See the Maidenhead Taxi fares page. You can tip taxis drivers as much as you like, but most people round up to the nearest pound.
All airport pickups come included with the flight tracking feature. We monitor your flight and reschedule your pickup time accordingly, should there be an earlier or delayed arrival (T&C’s* apply). What this means in simpler terms… you provide us with the flight number and landing time; when the plane lands, our driver will be at the pickup point after 30mins* (actual landing time + 30mins* = pickup time / 30mins* reflects minimum timeframe we recommend after landing, you can modify the timeframe to your own preference).
Although many of London’s black taxis have accepted cards for years, cash has remained the standard form of payment. From Monday all taxis will have to carry a card payment device, ending uncertainty for customers about how they will be able to pay.
The allocated driver will be waiting for you at the arrivals hall of the airport you will be landing on, with your name displayed on a board. Our driver will schedule the pickup time according to the actual landing time of your flight (if provided, actual landing time + 30mins* = pickup time / 30mins* reflects minimum timeframe we recommend after landing, you can modify the timeframe to your own preference) and will wait free of charge (parking & waiting time included) for up to 30 mins after the scheduled pickup time.